Monday, June 11, 2012

Gen Y Gen X Boomers and Business: Generational Differences In The Workplace

Here's another episode of Chaos Pie, this time on Generational Differences and Business.

The first 15 minutes are available on YouTube. Get the whole episode on iTunes (if it's not up yet, it will be later today!).

Includes: Generation Y, Why gen y gets fired, The angst of gen x, Views of retirement, Bong 6, Entitlement and self esteem, Bread winning men vs controibutors, Views of Internet and technology, Multitasking, Boomers urgency and stress, Macaroni art, Living at home after high school or college, Generation Jones, Common sense, Different values on work, Criticism, positive reinforcement and sensitivity, How gen Y can handle older people and how older people can handle gen Y, Similarity of gen y and the greatest generation, Work and gross misconduct, How gen y can get older folks to take them seriously.

Friday, June 1, 2012

Personal Appearance & Personal Branding - Chaos Pie Episode 2

Part two of professional appearance and personal branding. The chaos pie guys, Garrison Wynn and Brian Carter, talk about looking good both offline and online! In this episode we discuss grooming, clothing, photos, websites, clarity and value. Random topics include beards, Steve Jobs, introversion vs. extroversion, testosterone, nerds, and mullets. Get it at iTunes or watch it here via YouTube! Part 1 Part 2

Sunday, May 20, 2012

Creating a Customer Service Culture - Chaos Pie

The Chaos Pie podcast with Brian Carter & Garrison Wynn, episode 1, first half.

Customer service culture, what creates good customer service, why is it important, and what can you do to impact it, airlines, chocolate tacos, smuggling food into movie theaters, inconsistent quality, treating customers like hostages, revolving doors, generational differences with customer service, authenticity vs. niceness, international attitudes and customer service, social media and customer service, and the customer service and marketing overlap.

Link to the video: Creating a Customer Service Culture

For more from the Chaos Pie guys, get Garrison at or Brian at

Tuesday, March 6, 2012

Social Media Marketing Plan Video

What I’ve learned from talking to many small businesses is that they don’t even have an hour a day for social media. That makes sense, right? They can’t spend 8-10% of their time doing social media… they’re running a business, and that’s more than full-time already. Medium sized companies have more resources, but still may have only one marketing person who can’t do social media full time.

The 1 Hour Per Week Social Media Marketing Plan

I looked around online, and there is no really time-efficient social media marketing plan that will help small businesses at least begin to take advantage of social media. So I created one.

If you’re a small business owner, you’re going to love this, because it’s easy, and simple.

Watch the video!